Alzheimer's Association Certified

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What Questions Should I Ask an Assisted Living Community?

A list of questions prepared ahead of time will ensure you find what you are looking for.

The Gardens of Castle Hills is a senior living community in San Antonio, TX. We offer assisted living services and are also a certified Alzheimer’s care community.

What is an assisted living community?

An assisted living community is a retirement community for seniors who could use a little extra help with activities of daily living (ADLs). Residents are encouraged to continue to live as independently as possible while receiving assistance with bathing, dressing, and other tasks.

Assisted living communities typically handle chores like housekeeping, cooking, and laundry. This leaves seniors free to socialize and stay active by taking advantage of community activities.

The Gardens of Castle Hills | Patio
An outdoor space of our welcoming San Antonio community, The Gardens of Castle Hills, where seniors gather for conversations and activities

Our team knows the importance of seniors living a happy, purposeful life. It boosts immunity and promotes longevity and physical wellness in those over the age of 65, as written by James Denny, our Owner and Operator. That is why we encourage our residents to get out, get involved in the community, and find their purpose.

What questions should I ask an assisted living community?

Choosing an assisted living community can seem like an overwhelming task. There are hundreds of communities to look at, and the choice you make will have an effect on the rest of your life.

When you visit a community, don’t go unprepared. Having a list of questions to ask can make sure that you cover all of the most important topics.

This list is by no means exhaustive. Please consider the specific needs that you or a loved one may have.

TopicQuestions
Service
  • What is the associate-to-resident ratio?
  • What kind of training do associates have?
  • Is there a licensed nurse on site?
  • Do associates provide 24-hour assistance with activities of daily living?
  • What is the medication management policy?
  • What happens in a medical emergency?
  • Is there a memory care unit attached?
Community Spaces
  • What types of apartments are available?
  • Are rooms private or shared?
  • Are furnishings provided?
  • Do rooms have any appliances?
  • Are bathrooms private or shared?
  • Are pets allowed?
  • What common spaces are available?
  • Is there an outdoor space?
  • Are there any on-site special amenities (salon, library, etc.)?
Food
  • How many meals are provided per day?
  • How often does the menu change?
  • What time are meals served?
  • Can dietary needs or restrictions be accommodated?
  • Can the kitchen accommodate special requests from residents?
Activities
  • What types of activities are available for residents?
  • Is there a schedule of events?
  • How often are activities held?
  • Do residents take outings into the greater community?
  • Is there a place for residents to do their own personal hobbies?
  • Can residents arrange for transportation?
Health
  • Do they do an initial health assessment upon admission?
  • Who writes the care plan for each resident?
  • How often are a resident’s needs for services reassessed?
  • Who coordinates home health care visits from specialty providers (doctors, physical therapy, etc.)?
  • Is transportation provided to and from doctors’ appointments?
Administrative
  • What are the billing and payment policies?
  • What is the cost?
  • Are there ways to mitigate the cost?
  • Is there a waitlist?
  • What are the refund and transfer policies?
  • What services are not included in the monthly fee, and how much extra do they cost?
  • Are incontinence supplies included in the price?

What can I expect at The Gardens of Castle Hills?

The Gardens of Castle Hills is your beautiful new home. We offer everything you are looking for in an assisted living community.

  • Our assisted living community has a caring team on site 24 hours a day to assist with ADLs and medication management.
  • The emergency response team is ready to go at a moment’s notice.
  • We have physical therapy in the community.
  • Transportation to appointments is available.
  • Our nurse-directed wellness program provides opportunities to exercise and learn more about healthy living.
  • We offer restaurant-style dining prepared by a chef with meal delivery also available.
  • Chores become a thing of the past with weekly housekeeping, linen and laundry services available.
  • Our residents live active and fulfilling lives with social activities in our residential community.
  • Excursions into San Antonio for shopping, dining out, and recreational activities keep residents active.
  • And we are pet friendly, so don’t leave your best fur friend behind!

Does the Gardens of Castle Hills also have a memory care program?

We also have a certified Alzheimer’s community as well. The programming is called Trellis, and it offers a secure and tranquil environment with specially-trained associates who know how to meet the unique needs of seniors dealing with memory loss. Our memory care residents also live active, meaningful lives filled with socializing and excursions into the community.

Who are the people of The Gardens of Castle Hills?

Who I Am

I am a Fresh, blooming Flower,
Bursting open in Beauty and Power;
Every Challenge presented by Dark, Strong Clouds and Rain
Enables me to grow taller and Stronger as the Sun shines again!
 
With the Strength of a Towering Oak Tree,
I do my part to bring shade and cool the Breeze;
From my Compassion and Passion
Is my call to action To be a Trusted friend to the End;
 
Adding my own shades to the Rainbow of colors
that creates the Portrait of Myself and others,
I am an important part of a Trellis,
With family and friends,
To provide support so Residents can
Grow and bloom again
 
I join the Devoted ranks of the
Care Team members
To look after the needs of
Those of a Setting Sun of Amber.
 
My Future is bright and clear
As the view from the window sill
I am honored to be part
Of the Team called
THE GARDENS OF CASTLE HILLS
 

What should I do next?

If you think that an assisted living community is right for you, check with your doctor to be sure. In the meantime, print out this list of questions and come visit us!

Are you or a loved one looking for an assisted living community? Schedule a tour to see how The Gardens of Castle Hills exceeds your expectations!

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Joyful journeys start here! Secure your spot in our community by signing up for our free waiting list.

 Be the first to get community updates, news, and special offers on your new apartment. Don’t miss out on your chance to blossom. Sign up now!

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